Question 1

My Amazon account has been suspended. What should I do first?

Accepted Answer

Do not panic and do not submit a rushed appeal. Read the suspension notice carefully — Amazon always states the reason. Contact us on WhatsApp immediately. We offer a free account audit to identify the root cause and craft a strong Plan of Action. A well-written first appeal gives you the best chance of a fast reinstatement.

Question 2

Can you help if Amazon has already rejected my appeal?

Accepted Answer

Yes. Rejected appeals are common and not final. We review what was submitted, identify the gaps, and build a stronger case with better evidence. Many of our reinstatements come after 2–3 previous rejections from other services.

Question 3

How long does account reinstatement take?

Accepted Answer

Simple cases: 3–5 days. Standard suspensions: 7–14 days. Section 3 violations or complex cases can take 2–4 weeks. We provide regular updates throughout the entire process.

Question 4

How much do your services cost?

Accepted Answer

Pricing depends on service type and complexity. Simple listing issues are lower cost. Account suspension cases are priced based on account size and suspension reason. We offer a free initial consultation with a transparent quote — no hidden fees, ever.

Question 5

Can I pay after my account is reinstated?

Accepted Answer

Yes. We charge only 20% upfront to begin work. The remaining 80% is due only after successful reinstatement. We only win when you win — that is our commitment.

Question 6

Do you work with sellers from all countries?

Accepted Answer

Yes. We serve Amazon sellers in 25+ countries across all marketplaces: USA, UK, UAE, Germany, Saudi Arabia, Australia, Canada, Italy, France, Japan, and more. Language is never a barrier.

Question 7

What makes Dastan Traders different from other services?

Accepted Answer

Results-based pricing (80% after reinstatement). Amazon Authorised Partner status. UK (16757454) and USA (0008077280) registered. Direct WhatsApp communication 24/7. Over 6 years exclusively focused on Amazon seller problems.

Question 8

How do I get started?

Accepted Answer

Message us on WhatsApp at +44 7777 501532 — we usually respond within minutes. Or fill out the free audit form and we will contact you within 2 hours. No commitment required.

Question 9

My listing is suppressed — can you fix it?

Accepted Answer

Yes. We handle listing suppression daily. Common causes are missing required attributes, compliance flags, or catalog conflicts. We diagnose the exact issue and fix it, usually within 24–48 hours.

Question 10

Can you help with GTIN or barcode exemptions?

Accepted Answer

Yes. GTIN exemptions are often rejected due to documentation issues. We know exactly what Amazon requires and submit the correct paperwork to get your exemption approved.

Question 11

How quickly can you reduce my ACoS?

Accepted Answer

Significant ACoS improvement is visible within 2–3 weeks of campaign restructuring. A full optimization with 60–70% reduction in wasted spend typically takes 4–6 weeks.

Question 12

Do you manage PPC for all Amazon marketplaces?

Accepted Answer

Yes. USA, UK, UAE, Germany, Saudi Arabia, Australia and all other marketplaces where sponsored ads are available.

Everything sellers ask, answered directly