Amazon Issues

Restricted Product Issue | USA 31Issue  A client’s product was flagged as restricted on Amazon, resulting in the listing being blocked and sales being halted. Solutions I identified the root cause as the product falling under a restricted category that required specific approvals and documentation. By thoroughly reviewing Amazon’s restricted product policies, obtaining the necessary […]

Listing Issue | USA 32Issue  A client encountered a listing issue where their product was either not visible or not meeting Amazon’s requirements, causing delays in getting it live on the platform. Solutions I identified the root cause as incomplete product information and errors in attribute mapping. By thoroughly auditing the listing, correcting the errors, […]

Data Reflecting Issue | USA 33Issue A client faced an issue where updates to their Amazon product listing content were not reflecting on the live product page, impacting the accuracy and appeal of the listing. Solutions I identified the root cause as conflicts in backend data and delays in Amazon's system synchronization. By carefully reviewing […]

UPC Issue | USA 34Issue  A client faced a UPC (Universal Product Code) issue where their product listing was flagged for invalid or missing UPCs, preventing it from being published on Amazon. Solutions I identified the root cause as the use of incorrect or non-compliant UPCs that did not match Amazon’s database. By validating the […]

Category Issue | USA 35Issue  A client encountered a category issue on Amazon, where their product was incorrectly categorized, leading to reduced visibility and irrelevant search results. Solutions I identified the root cause as incorrect category selection during the listing process. By analyzing the product type and relevant marketplace categories, I updated the listing to […]

Listing Creation | USA 36Issue A client faced challenges in uploading product listings to Amazon, encountering errors and delays in getting the products live on the platform. Solutions I identified the root cause as improperly formatted data files and missing mandatory information. By meticulously preparing the product details, ensuring compliance with Amazon’s upload guidelines, and […]

Hazmat Issue | Germany 37Issue A client’s product listing was flagged for Hazmat (hazardous materials) review, causing delays in approval and preventing the product from being listed. Solutions I identified the root cause as incomplete or incorrect submission of Hazmat documentation. By reviewing the product’s specifications, obtaining the required safety data sheets (SDS), and submitting […]

Variation Issue | USA 38Issue  A client encountered a variation issue on their Amazon listing, where product variations such as size, color, or style were not properly linked, causing confusion for customers. Solutions I identified the root cause as errors in the parent-child relationship setup within the listing. By restructuring the variation hierarchy, ensuring accurate […]

Listing Creation under Generic brand | USA 39Issue  A client faced a listing uploading issue where their product was incorrectly categorized under a generic brand, preventing it from being properly listed and displayed on Amazon. Solutions I identified the root cause as a missing or incorrect brand field in the product listing. By updating the […]

Restricted Listing Issue | USA 40Issue  A client’s product listing was removed from Amazon due to a missing or incorrect medical disclaimer, which violated Amazon’s policies for health-related products. Solutions I identified the root cause as the absence of a proper medical disclaimer in the product description. By reviewing Amazon’s medical and health product guidelines, […]