Suspected IP Violation | USA 41Issue  A client’s product listing was flagged and removed due to a suspected intellectual property (IP) violation, halting their sales and risking account health.  Solutions I identified the root cause of the issue as the use of content and branding elements that triggered Amazon Intellectual Property (IP) policy violations, resulting […]

Start up Account 42Issue  A client needed assistance in setting up a new Amazon seller account but faced challenges with registration, verification, and initial configuration. Solutions The primary challenge for this launch was rooted in incomplete documentation and a general unfamiliarity with the complexities of Amazon’s registration process. Specifically, the client faced hurdles with identity […]

Sourcing Issue | China 43Issue  A client faced a sourcing issue with suppliers in China, encountering challenges in finding reliable vendors and securing high-quality products at competitive prices. Solutions I identified the root cause of the issue as a lack of clear supplier communication and insufficient supplier vetting processes, which led to inconsistencies in product […]

Ranking Issue | USA 44Issue  A client faced a sourcing issue with suppliers in China, encountering challenges in finding reliable vendors and securing high-quality products at competitive prices. Solutions The primary challenge in this project was a significant breakdown in supplier communication combined with insufficient vetting protocols. Because there was no standardized process for verifying […]

Listing Issue | Romania 45Issue  A client faced a listing issue where their product was either not visible or blocked due to incomplete information and non-compliance with Amazon’s guidelines. Solutions The primary challenge was identified as a series of missing mandatory details and critical errors within the product attributes. These data gaps caused the listing […]

ASIN Issue | Canada 46Issue  A client encountered an ASIN issue on Amazon Canada, where their product listing was either mislinked to an incorrect ASIN or flagged for duplication, leading to confusion and sales disruption. Solutions I identified the root cause as incorrect ASIN mapping, duplicate catalog listings, and inconsistent product data synchronization within Amazon’s […]

Account health Issue | USA 47Issue  A client’s Amazon seller account in the USA marketplace faced account health issues due to policy violations and performance metric failures, risking potential suspension. Solutions I identified the root cause as unresolved Amazon policy warnings, late shipment rate issues, order defect rate fluctuations, and negative customer feedback, which were […]

Buy box Issue | UK 48Issue  A client faced a Buy Box issue on the UK Amazon marketplace, where their product listings were not winning the Buy Box, resulting in reduced sales opportunities. Solutions The primary challenge in this case was the client's inability to secure the Featured Offer, commonly known as the Buy Box. […]

Content Issue | UK 49Issue  A client encountered a content issue on the UK Amazon marketplace, where their product listing was flagged for non-compliance due to inaccurate or incomplete information. Solutions I identified the root cause as missing essential product information, inaccurate listing attributes, and inconsistencies between the product description, backend data, and Amazon catalog […]

Account Issue discussion | Colombia 50Issue  A client faced an account issue on Amazon Colombia, where their seller account encountered restrictions due to incomplete verification and policy non-compliance, hindering their operations. Solutions The primary challenge was identified as a critical lack of documentation and an unfamiliarity with Amazon’s regional requirements for specific international marketplaces. Because […]