Inauthentic Suspension | USA
New pesticide product listing kept getting removed asking for docs. Reinstated by submitting required information
USA
Recorded market
Location recorded in the case file
Documented
Case outcome
Reinstated by submitting required information
Case #48
Case reference
Inauthentic Suspension | USA
Account Reinstatement
Service area
Work described in this case study
Case Snapshot
The Facts
Marketplace
USA
Issue
Inauthentic Suspension | USA
Service Type
Account Reinstatement
Filed By
Dastan Traders — Amazon Authorised Partner
Outcome
Reinstated by submitting required information
Challenge › Approach › Result
How It Was Resolved
Stage 01 Challenge
01 — The Challenge
- Problem identified: New pesticide product listing kept getting removed asking for docs
- Left unresolved, issues like this tend to affect visibility, account standing, and day-to-day operations.
Stage 02 Approach
02 — Our Approach
- Audit and root cause: Reviewed rejected appeal. Identified that invoices submitted were from a non-authorized distributor. Sourced invoices from Amazon-recognized authorized distributor.
Stage 03 Result
03 — The Result
- Final outcome: Reinstated by submitting required information
- Individual case outcome; not a guarantee of results for another seller.
Published client record
Case Evidence
Reinstated by submitting required information
DCase Log Summary
Reinstated by submitting required information
Why Sellers Trust Us
Verified Track Record
Amazon Authorised
Partner
Partner
UK & US verified Authorised Partner
6+ Years
Managing Amazon accounts across US, UK & EU
94
Documented cases in our public case-study library
This case was closed as resolved. The seller received a clear outcome and could continue moving forward.
Related Cases
Similar Cases We Have Resolved
Facing the Same Amazon Issue?
We have resolved this type of Amazon problem before. Send the issue details and get a clear action plan.