Case File Archive
Amazon case files.
Evidence and outcomes.
Browse downloadable case records with the original problem, the evidence submitted and the outcome or latest documented status.
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Open a file to view the case and supporting screenshots, or download it to read later. Marketplace logos are masked in the published PDFs.
Policy Violation Detected & Resolved
A product listing was flagged under Amazon policy compliance and removed. We reviewed the case and restored it.
- Account health review
- Policy compliance fix
- Listing reinstated
Listing Reactivation — Blocked Detail Page Restored
Amazon removed the product detail page for missing documentation. We identified the exact issue, provided the required information and got the listing reactivated.
- Blocked reason reviewed
- Documentation submitted
- Listing reactivated
Listing Data Resolution & Catalog Compliance
Resolved listing data errors and restored catalog compliance by aligning attributes and updating the listing.
- Data conflicts identified
- Attributes aligned
- Listing reinstated
A+ Content Access Issue Resolved
While adding A+ Content for a brand ASIN, the system did not recognise brand ownership. We fixed the access issue.
- Brand ASIN checked
- Access issue resolved
- A+ Content applied
Copyright Complaint Resolved
Professional DMCA counter-notice support resulting in the Amazon listing being successfully reinstated.
- DMCA counter notice
- Complaint challenged
- Listing reinstated
DMCA Reinstatement Success
We challenged unwarranted claims, followed the correct process, and got the listings and business back on track.
- Claim challenged
- Correct process followed
- Listings restored
Showing 6 of 33 case files