Seller Case Library
Amazon seller cases.
From issue to outcome.
Read how we handled account, listing and brand issues, with supporting records and the latest documented outcome for each case.
Browse the case library- Documented cases
- 124
- Marketplaces
- 22
- Issue types
- 11
Browse the case library
Filter by marketplace or issue type, then open a case to read the full breakdown.
Relisting Issue
FBA listing title would not update after template upload
Listing relisted and title updated
Listing Title Issue
Client wanted to change the product name/title of a single ASIN on their Amazon listing
Product title updated successfully
Listing Error 8541
A new EAN did not clear the error when creating the listing.
Catalog conflict resolved.
GTIN Listing Issue
Create 1 listing with 2 variations with GTIN exemption
Listing created with variations
Account Setup
Wants to set up Amazon FBA store A-Z, one item to sell
FBA store set up
Variation Issue
Tried to add a variation and lost inventory
Variation fixed, inventory restored
Listing Content Issue
48 products: descriptions not showing, country of origin locked, wrong categories
Content and categories fixed
Trademark IP Violation
IP trademark violation, merging child variation reviews, locked title, category issues
IP and related issues resolved
Content Not Reflecting
The previous product title had been removed.
Content restored
Listing Title Locked
Title locked on backend, needs to delete listing and relist to change title
Title updated correctly
Multiple Listing Issues
Issues with some of their listings
Listing issues resolved
New Listing Creation
Needs help getting product listed on Amazon
Product listed successfully
Barcode Issue
The seller lacked the identifiers needed to publish the product.
Provided valid UPCs and Product IDs
Account Health Issues
Amazon account concern plus PPC setup
Account issue resolved successfully
IP Violation
Consultation for Appeal of trademark infringement complaint
IP appeal resolved
Distributor Authorization
Listing IP Violation
IP notices led to several listings being taken down, costing the seller sales.
Rights holder retracted complaint. All listings reinstated within 3 days.
Listing Compliance Complaint
Complaints put an active listing at risk of closure.
Listing secured.
Catalog Listing Setup
The seller needed help publishing products on Amazon.de.
The products went live.
Flat File Corrections
Bulk Upload Issue
Seller uploading large batch of new listings via flat file kept receiving upload errors across multiple attempts.
All 45 products uploaded successfully. Entire catalog live on Amazon.
Bulk Update Issue
Seller needed to update product information across large number of existing listings simultaneously. Manual editing not practical.
All listing updates applied successfully. Process completed in under 2 hours.
Consultation
A startup needed guidance on launching its Amazon business.
A step-by-step launch plan was delivered.
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