94 Resolved Cases

Real Amazon problems solved by Dastan

Browse every case study by marketplace. Hover any card for details, click to open the full case breakdown.

Marketplace
Issue Type
01
USAOpen

Relisting Issue | USA

FBA listing title would not update after template upload

Listing Issues
Listing relisted and title updated
02
ThailandOpen

Listing Title Issue | Thailand

Client wanted to change the product name/title of a single ASIN on their Amazon listing

Listing Issues
Product title updated successfully
03
GermanyOpen

Listing Error 8541 | Germany

Repeated Error 8541 creating listing, new EAN did not help

Listing Issues
Error 8541 resolved completely
04
BangladeshOpen

GTIN Listing Issue | Bangladesh

Create 1 listing with 2 variations with GTIN exemption

Listing Issues
Listing created with variations
05
UKOpen

Account Setup | UK

Wants to set up Amazon FBA store A-Z, one item to sell

Account Management
FBA store set up
06
CanadaOpen

Variation Issue | Canada

Tried to add a variation and lost inventory

Listing Issues
Variation fixed, inventory restored
07
CanadaOpen

Listing Content Issue | Canada

48 products: descriptions not showing, country of origin locked, wrong categories

Listing Issues
Content and categories fixed
08
UKOpen

Trademark IP Violation | UK

IP trademark violation, merging child variation reviews, locked title, category issues

IP Violations
IP and related issues resolved
09
USAOpen

Content Not Reflecting | USA

Previous title removed, content not reflecting

Listing Issues
Content restored
10
USAOpen

Listing Title Locked | USA

Title locked on backend, needs to delete listing and relist to change title

Listing Issues
Title updated correctly
11
USAOpen

Multiple Listing Issues | USA

Issues with some of their listings

Listing Issues
Listing issues resolved
12
USAOpen

New Listing Creation | USA

Needs help getting product listed on Amazon

Listing Issues
Product listed successfully
13
USAOpen

Barcode Issue | USA

Request for valid UPCs and Product IDs for Amazon listing

Listing Issues
Provided valid UPCs and Product IDs
14
Saudi ArabiaOpen

Account Health Issues | Saudi Arabia

Amazon account concern plus PPC setup

Account Reinstatement
Account issue resolved successfully
15
MoroccoOpen

IP Violation | Morocco

Consultation for Appeal of trademark infringement complaint

IP Violations
IP appeal resolved
16
UKOpen

Listing IP Violation | UK

Multiple UK listings received IP violation notices. Listings taken down causing significant sales loss.

IP Violations
Rights holder retracted complaint. All listings reinstated within 3 days.
17
GermanyOpen

Listing Issue | Germany

German marketplace listing at risk of closure over complaint issues

Listing Issues
German listing secured
18
DenmarkOpen

Listing Issue | Denmark

Needs help listing products on amazon.de

Listing Issues
Products listed on amazon.de
19
USAOpen

Bulk Upload Issue | USA

Seller uploading large batch of new listings via flat file kept receiving upload errors across multiple attempts.

Listing Issues
All 45 products uploaded successfully. Entire catalog live on Amazon.
20
USAOpen

Bulk Update Issue | USA

Seller needed to update product information across large number of existing listings simultaneously. Manual editing not practical.

Listing Issues
All listing updates applied successfully. Process completed in under 2 hours.
21
UKOpen

Consultation | UK

Wants consultation for a UK-based startup

Account Management
Consultation provided
Case files

Full case breakdowns — view or download

Each file documents the problem, our appeal strategy, the evidence submitted, and the resolution — redacted to protect client identity.

5 pages · 6 screenshots
Policy Violation Detected & Resolved
01
USAPolicy Violation

Policy Violation Detected & Resolved

A product listing was flagged under Amazon policy compliance and removed. We reviewed the case and restored it.

  • Account health review
  • Policy compliance fix
  • Listing reinstated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
4 pages · 5 screenshots
Seller Account Reactivation Success
02
USAAccount Reactivation

Seller Account Reactivation Success

How we resolved a seller account deactivation and successfully restored account access.

  • Deactivation reviewed
  • Appeal submitted
  • Account access restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
6 pages · 7 screenshots
Listing Data Resolution & Catalog Compliance
03
USAListing Compliance

Listing Data Resolution & Catalog Compliance

Resolved listing data errors and restored catalog compliance by aligning attributes and updating the listing.

  • Data conflicts identified
  • Attributes aligned
  • Listing reinstated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
4 pages · 5 screenshots
A+ Content Access Issue Resolved
04
USAA+ Content

A+ Content Access Issue Resolved

While adding A+ Content for a brand ASIN, the system did not recognise brand ownership. We fixed the access issue.

  • Brand ASIN checked
  • Access issue resolved
  • A+ Content applied
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
4 pages · 4 screenshots
Copyright Complaint Resolved
05
USACopyright / DMCA

Copyright Complaint Resolved

Professional DMCA counter-notice support resulting in the Amazon listing being successfully reinstated.

  • DMCA counter notice
  • Complaint challenged
  • Listing reinstated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
DMCA Reinstatement Success
06
USADMCA

DMCA Reinstatement Success

We challenged unwarranted claims, followed the correct process, and got the listings and business back on track.

  • Claim challenged
  • Correct process followed
  • Listings restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
4 pages · 3 screenshots
Disposal Date Extension Secured
07
USAInventory / FBA

Disposal Date Extension Secured

Successfully requested an extension on automated disposal of stranded inventory, giving more time to appeal.

  • Stranded inventory protected
  • Extension requested
  • Amazon approved
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Published with client consent · account names, ASINs, case IDs & emails redacted.
6 pages · 7 screenshots
Infringement Report — Content Removal Confirmed
08
USAIP / Trademark

Infringement Report — Content Removal Confirmed

Amazon received and reviewed the infringement report; the reported trademark complaint content was successfully removed.

  • Infringement report filed
  • Amazon review
  • Content removed
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Account Recovery — DMCA Challenge Resolved
09
USAAccount Recovery

Account Recovery — DMCA Challenge Resolved

An account-level DMCA challenge was successfully resolved through a structured case strategy.

  • Case strategy built
  • DMCA challenge resolved
  • Account protected
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 6 screenshots
Policy Violation Resolution
10
USAPolicy Violation

Policy Violation Resolution

We identified the root cause, addressed Amazon's policy requirements, appealed, and restored the listing status.

  • Root cause found
  • Policy requirements met
  • Listing status restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Dropshipping Policy Violation Recovery
11
USAPolicy Violation

Dropshipping Policy Violation Recovery

Restored seller-fulfilled offers and recovered the account after a dropshipping policy violation.

  • Issue identified
  • Strategic action
  • Account recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Listing Reinstatement via Strategic Appeal
12
USAListing Reinstatement

Listing Reinstatement via Strategic Appeal

Helping sellers recover deactivated listings through a strategic appeal and compliance approach.

  • Deactivation reviewed
  • Strategic appeal
  • Listing recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 7 screenshots
Trademark Infringement Report Handled
13
USATrademark

Trademark Infringement Report Handled

Amazon received and reviewed a trademark infringement report against a reported product; we handled the response.

  • Report reviewed
  • Evidence provided
  • Case handled
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
From Suspension to Successful Reactivation
14
USAAccount Reactivation

From Suspension to Successful Reactivation

A real case study showing how an Amazon seller account was restored after review.

  • Suspension reviewed
  • Reactivation plan
  • Account restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
10 pages · 13 screenshots
Amazon Listing Reactivation
15
USAListing Recovery

Amazon Listing Reactivation

An in-depth listing reactivation case restoring product availability after removal.

  • Issue identified
  • Corrective action
  • Product reactivated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
4 pages · 5 screenshots
Resolving Listing Block & Restoring Availability
16
USAListing Recovery

Resolving Listing Block & Restoring Availability

Identified the issue causing the listing removal, provided required information, and reactivated the product.

  • Block identified
  • Information provided
  • Product reactivated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 6 screenshots
Listing Deactivated — Root Cause Fixed
17
USAListing Recovery

Listing Deactivated — Root Cause Fixed

A listing was deactivated over a fix-listing issue impacting visibility; we identified the root cause and reinstated it.

  • Root cause identified
  • Corrective action
  • Listing reinstated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Amazon Listing Recovered — DMCA Resolution
18
USADMCA

Amazon Listing Recovered — DMCA Resolution

A successful DMCA resolution case restoring a removed listing through expert case review.

  • Case review
  • DMCA resolution
  • Listing recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Appeal Success — Counter Notice to Approval
19
USAAppeal

Appeal Success — Counter Notice to Approval

From counter notice to approval — protecting rights and reclaiming listing growth through expertise.

  • Rights protected
  • Counter notice handled
  • Listing restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 6 screenshots
Dropshipping Policy Violation Recovery
20
USAAccount Recovery

Dropshipping Policy Violation Recovery

Restoring seller-fulfilled offers and recovering the account after a dropshipping policy violation.

  • Issue identified
  • Strategic action
  • Account recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
6 pages · 6 screenshots
Amazon Listing Successfully Reinstated
21
USAListing Reinstatement

Amazon Listing Successfully Reinstated

From listing removal to successful restoration — root cause identified, corrective actions taken, approval secured.

  • Root cause identified
  • Corrective actions
  • Amazon approval
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Listing Reinstatement — DMCA Counter Notice
22
USADMCA

Listing Reinstatement — DMCA Counter Notice

Helping sellers protect their rights and restore listings with expert support and a proven strategy.

  • Rights protected
  • DMCA counter notice
  • Listing restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
6 pages · 7 screenshots
Seller-Fulfilled Offers Restored
23
USAAccount Recovery

Seller-Fulfilled Offers Restored

We restored seller-fulfilled offers and recovered account performance so the business could keep growing.

  • Issue resolved
  • Offers reactivated
  • Performance recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
DMCA Recovery — Copyright Complaint Resolved
24
USADMCA

DMCA Recovery — Copyright Complaint Resolved

We protect seller rights, handle DMCA counter notices, and get listings reinstated with proven expertise.

  • Rights protected
  • Counter notice handled
  • Listing reinstated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Listing Recovery Journey
25
USAListing Recovery

Listing Recovery Journey

From complaint to reinstatement — protecting the business, resolving complaints, and restoring listings and sales.

  • Complaint resolved
  • Listing restored
  • Sales recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Listing Reinstatement — DMCA Counter Notice
26
USADMCA

Listing Reinstatement — DMCA Counter Notice

Helping sellers protect their rights and restore listings after a DMCA counter notice was successfully resolved.

  • Rights protected
  • DMCA counter notice
  • Listing restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.

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