Supplements Ungating | USA
A real Amazon USA marketplace compliance case where Antifungal product delisted, needs HBA/OTC experience Correct root-cause framing and a focused resolution path delivered this outcome: Two delisted issues resolved, ungated
Resolved
Resolution Status
Case closed successfully
USA
Marketplace
Amazon region handled
Active
Listing Status
No further restriction
Active
Listing Status
Case closed successfully
Case Snapshot
The Facts
Marketplace
USA
Issue
Supplements Ungating | USA
Service Type
Compliance
Filed By
Dastan Traders — Amazon Authorised Partner
Outcome
Two delisted issues resolved, ungated
Challenge › Approach › Result
How It Was Resolved
Stage 01 Challenge
01 — The Challenge
- Problem identified: Antifungal product delisted, needs HBA/OTC experience
- Left unresolved, issues like this tend to affect visibility, account standing, and day-to-day operations.
Stage 02 Approach
02 — Our Approach
- Audit and root cause: Prepared complete application package including FDA registration documentation, GMP certification, lab testing reports, and invoices from licensed distributors.
- The submission included the right context and supporting evidence rather than a generic support request.
Stage 03 Result
03 — The Result
- Final outcome: Two delisted issues resolved, ungated
- This let the seller move on without further disruption to the account or listing.
Documented Proof
Case Evidence
Two delisted issues resolved, ungated
DCase Log Summary
This case was worked by tracing the actual root cause first, then submitting a resolution built around it.
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This case was closed as resolved. The seller received a clear outcome and could continue moving forward.
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