Image Compliance Fix | USA
A real Amazon USA marketplace listing issues case where All 6 product images rejected by Amazon during a listing update. Products showing default no-image placeholder in search results, severely impacting click-through rate. Correct root-cause framing and a focused resolution path delivered this out...
6 Images
Image Scope
All images approved
24 hrs
Approval Time
Images restored quickly
4 Issues
Compliance Flags
Violations corrected
Recovered
CTR Status
Click rate restored
Case Snapshot
The Facts
Marketplace
USA
Issue
Image Compliance Fix | USA
Service Type
Listing Issues
Filed By
Dastan Traders — Amazon Authorised Partner
Outcome
All 6 images approved within 24 hours. Click-through rate recovered to previous levels.
Challenge › Approach › Result
How It Was Resolved
Stage 01 Challenge
01 — The Challenge
- Problem identified: All 6 product images rejected by Amazon during a listing update. Products showing default no-image placeholder in search results, severely impacting click-through rate.
- Seller needed a clear root-cause review before submitting another request to Amazon.
- The issue was affecting visibility, account confidence, and business continuity.
Stage 02 Approach
02 — Our Approach
- Audit and root cause: Identified 4 different compliance violations across the image set including text overlay restrictions, white background requirements, and image resolution minimums. Corrected and resubmitted.
- We framed the issue correctly before contacting Amazon support.
- We submitted the case with direct evidence, issue context, and corrective action.
Stage 03 Result
03 — The Result
- Final outcome: All 6 images approved within 24 hours. Click-through rate recovered to previous levels.
- The case was resolved without unnecessary trial-and-error escalation.
- Seller could move forward with restored account/listing confidence.
Documented Proof
Before & After
Before
Seller Central screenshot / case proof
Problem stage
Problem stage
All 6 product images rejected by Amazon during a listing update. Products showing default no-image placeholder in search results, severely impacting click-through rate.
After
Seller Central screenshot / case proof
Resolved stage
Resolved stage
All 6 images approved within 24 hours. Click-through rate recovered to previous levels.
DCase Log Summary
This case was handled by reviewing the Amazon issue context, identifying the most likely root cause, and submitting a focused resolution path instead of repeating generic support requests.
Why Sellers Trust Us
Verified Track Record
Amazon Authorised
Partner
Partner
UK & US verified Authorised Partner
6+ Years
Managing Amazon accounts across US, UK & EU
5,200+
Amazon cases resolved for sellers worldwide
This case was closed as resolved. The seller received a clear outcome and could continue moving forward.
Related Cases
Similar Cases We Have Resolved
Facing the Same Amazon Issue?
We have resolved this type of Amazon problem before. Send the issue details and get a clear action plan.