Fix IP Violations & Authenticity
An IP violation notice on Amazon takes your listing down within minutes of the complaint being filed. The complainant does not need to prove anything to file. You do need to prove something to get the listing back. If you are an authorized reseller, the proof...
Three places sellers get stuck
These issues can delay progress for days or weeks. We diagnose them early and handle the right route.
Unclear root cause
Fix IP Violations & Authenticity problems usually need diagnosis before action. We identify the real blocker first.
Wrong submission path
Using the wrong Amazon case type or document route can delay resolution and create repeated rejections.
Lost time and revenue
Every delay can affect ranking, account health, sales, and marketplace momentum.
Everything handled properly
Not a checklist of buzzwords. These are the actual moving parts we handle for this service.
IP response
We handle ip response as part of the fix ip violations & authenticity process and verify the result before handover.
Authenticity appeals
We handle authenticity appeals as part of the fix ip violations & authenticity process and verify the result before handover.
Invoice preparation
We handle invoice preparation as part of the fix ip violations & authenticity process and verify the result before handover.
Authorization letters
We handle authorization letters as part of the fix ip violations & authenticity process and verify the result before handover.
ASIN reinstatement
We handle asin reinstatement as part of the fix ip violations & authenticity process and verify the result before handover.
A four-step process, no surprises
Complaint Analysis
We identify who filed the complaint, what IP right they are claiming, and whether it has validity. False complaints from competitors happen regularly. We assess before responding.
Documentation Gathering
We collect supplier invoices, distributor authorization letters, purchase records, and any brand agreements you have. The stronger your documentation, the faster this resolves.
Dispute Filing
We file the dispute through Amazon's correct process with all documentation attached. We include a clear statement of your authorization to sell the product.
Rights Owner Outreach
For complaints from smaller brands or where the issue is a misunderstanding, we contact the rights owner directly to explain the situation. Direct resolution is often faster than waiting for Amazon to decide.
Results we've delivered
We have gotten IP violations retracted from major brands, Amazon's own brand enforcement team, and IP aggregators who file complaints in bulk. Each situation requires a different approach. Some need supplier invoice submission. Some need direct negotiation with the rights owner. We identify which approach fits your case.
A separate listing-removal case resolved same-day — 122 FBA units protected, zero policy strikes.
Read the case study →Before you ask
You can file an abuse of IP complaint with Amazon if the complaint was clearly filed in bad faith. For legal action, that is a conversation for an attorney. We help you get your listing back through Amazon processes. We do not provide legal advice on litigation.
Amazon requires documentation tracing the product directly to an authorized source. If your distributor is not listed as an authorized reseller by the brand, Amazon may not accept their invoice. The issue is the chain of authorization, not the authenticity of your specific products.
There is no set limit but repeated filing of the same documentation that already failed does not help. Each appeal should introduce new evidence or a different argument. We review what was submitted before and identify what is actually missing.