Multiple Violations | Saudi Arabia
A Saudi Arabia account was suspended for three separate policy violations. We built one complete appeal addressing each violation with root cause, corrective action, and prevention steps.
First Appeal
Appeal Result
Accepted on submission
3 Violations
Policy Issues
All issues addressed
Reinstated
Account Status
Selling access restored
Record Cleared
Final Outcome
Violations removed
Case Snapshot
The Facts
Marketplace
Saudi Arabia
Issue
Multiple Violations | Saudi Arabia
Service Type
Account Reinstatement
Filed By
Dastan Traders — Amazon Authorised Partner
Outcome
Account reinstated on first appeal submission. All 3 violations cleared from account record.
Challenge › Approach › Result
How It Was Resolved
Stage 01 Challenge
01 — The Challenge
- Problem identified: Amazon Saudi Arabia account suspended citing 3 separate policy violations accumulated over 6 months. All 3 needed to be addressed in single appeal.
- Seller needed a clear root-cause review before submitting another request to Amazon.
- The issue was affecting visibility, account confidence, and business continuity.
Stage 02 Approach
02 — Our Approach
- Audit and root cause: Built comprehensive Plan of Action addressing each of the 3 violations individually with specific root causes, corrective actions, and preventive measures for each.
- We framed the issue correctly before contacting Amazon support.
- We submitted the case with direct evidence, issue context, and corrective action.
Stage 03 Result
03 — The Result
- Final outcome: Account reinstated on first appeal submission. All 3 violations cleared from account record.
- The case was resolved without unnecessary trial-and-error escalation.
- Seller could move forward with restored account/listing confidence.
Documented Proof
Before & After
Before
Seller Central screenshot / case proof
Problem stage
Problem stage
Amazon Saudi Arabia account suspended citing 3 separate policy violations accumulated over 6 months. All 3 needed to be addressed in single appeal.
After
Seller Central screenshot / case proof
Resolved stage
Resolved stage
Account reinstated on first appeal submission. All 3 violations cleared from account record.
DCase Log Summary
This case was handled by reviewing the Amazon issue context, identifying the most likely root cause, and submitting a focused resolution path instead of repeating generic support requests.
Why Sellers Trust Us
Verified Track Record
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Partner
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6+ Years
Managing Amazon accounts across US, UK & EU
5,200+
Amazon cases resolved for sellers worldwide
This case was closed as resolved. The seller received a clear outcome and could continue moving forward.
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