FBA Lost Inventory | USA
A USA FBA shipment showed missing units after Amazon receiving. We reconciled shipment data, filed the claim with proof, and recovered the missing inventory value.
47 Units
FBA Units Recovered
Missing units claimed
$2,350
Recovery Value
Inventory reimbursed
Claim Won
Case Status
Amazon accepted proof
Closed
FBA Status
Reconciliation completed
Case Snapshot
The Facts
Marketplace
USA
Issue
FBA Lost Inventory | USA
Service Type
Shipment Issues
Filed By
Dastan Traders — Amazon Authorised Partner
Outcome
All 47 units reimbursed. Total recovery of $2,350.
Challenge › Approach › Result
How It Was Resolved
Stage 01 Challenge
01 — The Challenge
- Problem identified: Seller discovered significant inventory discrepancy after FBA inbound shipment. 47 units received by Amazon but not credited to sellable inventory.
- Seller needed a clear root-cause review before submitting another request to Amazon.
- The issue was affecting visibility, account confidence, and business continuity.
Stage 02 Approach
02 — Our Approach
- Audit and root cause: Pulled shipment reconciliation report. Filed individual claims for each missing unit with shipment documentation. Followed up on cases that were not auto-resolved.
- We framed the issue correctly before contacting Amazon support.
- We submitted the case with direct evidence, issue context, and corrective action.
Stage 03 Result
03 — The Result
- Final outcome: All 47 units reimbursed. Total recovery of $2,350.
- The case was resolved without unnecessary trial-and-error escalation.
- Seller could move forward with restored account/listing confidence.
Documented Proof
Before & After
Before
Seller Central screenshot / case proof
Problem stage
Problem stage
Seller discovered significant inventory discrepancy after FBA inbound shipment. 47 units received by Amazon but not credited to sellable inventory.
After
Seller Central screenshot / case proof
Resolved stage
Resolved stage
All 47 units reimbursed. Total recovery of $2,350.
DCase Log Summary
This case was handled by reviewing the Amazon issue context, identifying the most likely root cause, and submitting a focused resolution path instead of repeating generic support requests.
Why Sellers Trust Us
Verified Track Record
Amazon Authorised
Partner
Partner
UK & US verified Authorised Partner
6+ Years
Managing Amazon accounts across US, UK & EU
5,200+
Amazon cases resolved for sellers worldwide
This case was closed as resolved. The seller received a clear outcome and could continue moving forward.
Related Cases
Similar Cases We Have Resolved
Facing the Same Amazon Issue?
We have resolved this type of Amazon problem before. Send the issue details and get a clear action plan.