Home / Case Studies / Stranded Inventory | USA
USAShipment IssuesApr 2025Resolved

Stranded Inventory | USA

A real Amazon USA marketplace shipment issues case where 82 units stuck as stranded inventory at FBA warehouse for 3 weeks. Amazon charging storage fees on unsellable stock. Correct root-cause framing and a focused resolution path delivered this outcome: All 82 units made sellable within 48 hours. S...

82 Units
FBA Units Fixed
Inventory made sellable
48 hrs
Resolution Time
Stock reconnected
Listing Flag
Root Cause
Deactivation issue fixed
Sellable
Inventory Status
Storage risk stopped
Case Snapshot

The Facts

Marketplace
USA
Issue
Stranded Inventory | USA
Service Type
Shipment Issues
Filed By
Dastan Traders — Amazon Authorised Partner
Outcome
All 82 units made sellable within 48 hours. Storage fee accumulation stopped.
Challenge › Approach › Result

How It Was Resolved

Stage 01 Challenge
01 — The Challenge
  • Problem identified: 82 units stuck as stranded inventory at FBA warehouse for 3 weeks. Amazon charging storage fees on unsellable stock.
  • Seller needed a clear root-cause review before submitting another request to Amazon.
  • The issue was affecting visibility, account confidence, and business continuity.
Stage 02 Approach
02 — Our Approach
  • Audit and root cause: Identified root cause as listing deactivation from a compliance flag. Fixed the underlying listing issue. Connected inventory to reactivated listing.
  • We framed the issue correctly before contacting Amazon support.
  • We submitted the case with direct evidence, issue context, and corrective action.
Stage 03 Result
03 — The Result
  • Final outcome: All 82 units made sellable within 48 hours. Storage fee accumulation stopped.
  • The case was resolved without unnecessary trial-and-error escalation.
  • Seller could move forward with restored account/listing confidence.
Documented Proof

Before & After

Before
Seller Central screenshot / case proof
Problem stage
82 units stuck as stranded inventory at FBA warehouse for 3 weeks. Amazon charging storage fees on unsellable stock.
After
Seller Central screenshot / case proof
Resolved stage
All 82 units made sellable within 48 hours. Storage fee accumulation stopped.
DCase Log Summary

This case was handled by reviewing the Amazon issue context, identifying the most likely root cause, and submitting a focused resolution path instead of repeating generic support requests.

Marketplace: USA · Service: Shipment Issues · Date: Apr 2025
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This case was closed as resolved. The seller received a clear outcome and could continue moving forward.
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