AWD Barcode Conflict Resolved | USA

A manufacturer-barcode conflict prevented ETERNALABS Marine Collagen inventory from replenishing from AWD to FBA. An Amazon-barcode FNSKU and subsequent AWD-to-FBA shipment movements are documented.

USA

Recorded market

Location recorded in the case file

Documented

Case outcome

An Amazon-barcode FNSKU and subsequent AWD-to-FBA shipment movements are documented.

Case #95

Case reference

AWD Barcode Conflict Resolved | USA

Shipment Issues

Service area

Work described in this case study

Case Snapshot

The Facts

Marketplace

USA

Issue

AWD Barcode Conflict Resolved | USA

Service Type

Shipment Issues

Filed By

Dastan Traders — Amazon Authorised Partner

Outcome

An Amazon-barcode FNSKU and subsequent AWD-to-FBA shipment movements are documented.

Challenge › Approach › Result

How It Was Resolved

Stage 01 Challenge

01 — The Challenge

Problem identified: A manufacturer-barcode conflict prevented ETERNALABS Marine Collagen inventory from replenishing from AWD to FBA.
Unaddressed, this kind of problem typically spills over into account health, visibility, and continuity.

Stage 02 Approach

02 — Our Approach

Audit and root cause: Followed Seller Support instructions to create an Amazon-barcode offer for the same ASIN, supplying shipment, carton and unit details for the internal AWD correction.

Stage 03 Result

03 — The Result

Final outcome: An Amazon-barcode FNSKU and subsequent AWD-to-FBA shipment movements are documented.
Individual case outcome; not a guarantee of results for another seller.

Documented case record