Motion Pro Inbound Reimbursement — 39 Units | USA
An inbound Motion Pro chain-tool shipment contained 40 units, but only one unit was located and 39 remained unaccounted for. The reimbursement report records 39 units reimbursed for $4,014.66 on 15 September 2026, under reimbursement ID 23317651151.
$4,014.66
Reported amount
The reimbursement report records 39 units reimbursed for $4,014.66 on 15 September 2026, under reimbursement ID 23317651151.
39 units
Reported quantity
The reimbursement report records 39 units reimbursed for $4,014.66 on 15 September 2026, under reimbursement ID 23317651151.
USA
Recorded market
Location recorded in the case file
Documented
Case outcome
The reimbursement report records 39 units reimbursed for $4,014.66 on 15 September 2026, under reimbursement ID 23317651151.
Case Snapshot
The Facts
Marketplace
USA
Issue
Motion Pro Inbound Reimbursement — 39 Units | USA
Service Type
Shipment Issues
Filed By
Dastan Traders — Amazon Authorised Partner
Outcome
The reimbursement report records 39 units reimbursed for $4,014.66 on 15 September 2026, under reimbursement ID 23317651151.
Challenge › Approach › Result
How It Was Resolved
Stage 01 Challenge
01 — The Challenge
- Problem identified: An inbound Motion Pro chain-tool shipment contained 40 units, but only one unit was located and 39 remained unaccounted for.
- Unaddressed, this kind of problem typically spills over into account health, visibility, and continuity.
Stage 02 Approach
02 — Our Approach
- Audit and root cause: Reconciled the shipment and carrier records, requested investigation under the inbound-loss policy and followed the shipment-specific reimbursement decision.
Stage 03 Result
03 — The Result
- Final outcome: The reimbursement report records 39 units reimbursed for $4,014.66 on 15 September 2026, under reimbursement ID 23317651151.
- Individual case outcome; not a guarantee of results for another seller.
Documented case record
Case Evidence

The supporting records
7 original imagesEvery detail, in context.
This event concerns shipment FBA19DQXZ8WS. The other Motion Pro case has a different shipment and a four-unit reimbursement. No revenue increase or independently measured engagement-to-resolution time is claimed.
DCase Log Summary
The reimbursement report records 39 units reimbursed for $4,014.66 on 15 September 2026, under reimbursement ID 23317651151.
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