94 Resolved Cases

Real Amazon problems solved by Dastan

Browse every case study by marketplace. Hover any card for details, click to open the full case breakdown.

01
USAOpen

Relisting Issue | USA

A client faced a relisting issue in the USA marketplace where their previously removed product listing could not be reactivated due to unresolved errors and missing compliance information.

Resolved Case
Amazon product listing reinstated successfully. Listing regained visibility and sales resumed.
02
OtherOpen

Listing Title Issue | Thailand

A seller in Thailand marketplace could not update their product title despite multiple attempts. Amazon kept rejecting changes without a clear explanation.

Resolved Case
Listing title updated within 48 hours. Product visibility improved significantly.
03
USAOpen

Listing Error 8541 | USA

Seller was getting error 8541 repeatedly when trying to create or update product listings. This blocked all new listings.

Resolved Case
Error 8541 resolved completely. Seller created new listings without issues.
04
USAOpen

GTIN Listing Issue | USA

Seller blocked from creating new listings due to GTIN exemption rejections across multiple applications.

Resolved Case
GTIN exemption approved. Seller created 8 new product listings.
05
UKOpen

Account Setup | UK

New UK seller needed complete Amazon Seller Central setup with no prior experience on the platform.

Resolved Case
Account fully operational within one week. First sales within 2 weeks of going live.
06
USAOpen

Variation Issue | USA

Parent-child variation relationship broken. Child ASINs not showing under parent, reducing conversion rate significantly.

Resolved Case
Variations reconnected in 72 hours. Conversion rate improved 15%.
07
USAOpen

Listing Content Issue | USA

Seller unable to update listing content including title, bullet points despite being brand owner. Changes not reflecting on detail page.

Resolved Case
Listing content updated successfully. Optimized content improved organic rankings.
08
USAOpen

Trademark IP Violation | USA

Brand owner filed trademark infringement complaint removing multiple ASINs. Seller had legitimate authorized purchase history.

Resolved Case
Rights owner retracted complaint. All ASINs reinstated within 5 days.
09
USAOpen

Content Not Reflecting | USA

Updated product content and images not appearing on detail page despite multiple Seller Central submissions.

Resolved Case
Updated content live within 48 hours. Conversion rate improved with accurate product information.
10
USAOpen

Listing Title Locked | USA

Seller could not update outdated product title impacting search ranking and click-through rate.

Resolved Case
Product title updated with SEO-optimized keywords within 36 hours. Search ranking improved.
11
USAOpen

Multiple Listing Issues | USA

Multiple listing issues simultaneously including suppressed ASINs, policy warnings, and compliance flags preventing products from appearing in search.

Resolved Case
All listing issues resolved within one week. Products returned to full search visibility.
12
USAOpen

New Listing Creation | USA

Seller unable to create new product listing due to ASIN matching conflicts and catalog errors blocking the process.

Resolved Case
New product listing live on Amazon within 24 hours. Seller began FBA shipments immediately.
13
USAOpen

Barcode Issue | USA

Amazon not recognizing product barcodes as valid, blocking creation of new listings completely.

Resolved Case
Barcode validation resolved. Product listings created successfully.
14
UAEOpen

Account Health Issues | UAE

Seller account facing deactivated listings, disbursement hold, and multiple account health warnings threatening suspension.

Resolved Case
All issues resolved. Disbursement hold lifted. Account in good standing.
15
USAOpen

IP Violation | USA

IP violation notice caused product listings removal. Brand claimed trademark infringement against the seller.

Resolved Case
IP violation dispute resolved. Listings reinstated within one week.
16
UKOpen

Listing IP Violation | UK

Multiple UK listings received IP violation notices. Listings taken down causing significant sales loss.

Resolved Case
Rights holder retracted complaint. All listings reinstated within 3 days.
17
GermanyOpen

Listing Issue | Germany

Listing suppression on Amazon Germany due to compliance documentation requirements specific to German marketplace.

Resolved Case
All compliance documents accepted. Previously suppressed listings fully reinstated.
18
USAOpen

Listing Issue | US Market

Multiple listings suppressed simultaneously due to image compliance issues, incomplete product attributes, and restricted category requirements.

Resolved Case
All suppressed listings successfully reactivated. Full product visibility restored.
19
USAOpen

Bulk Upload Issue | USA

Seller uploading large batch of new listings via flat file kept receiving upload errors across multiple attempts.

Resolved Case
All 45 products uploaded successfully. Entire catalog live on Amazon.
20
USAOpen

Bulk Update Issue | USA

Seller needed to update product information across large number of existing listings simultaneously. Manual editing not practical.

Resolved Case
All listing updates applied successfully. Process completed in under 2 hours.
21
UKOpen

Consultation | UK Startup

New entrepreneur starting Amazon FBA business in UK with no prior platform experience. Needed comprehensive guidance.

Resolved Case
Client launched first products within 6 weeks. Achieved first sales within 3 days of going live.
Case files

Full case breakdowns — view or download

Each file documents the problem, our appeal strategy, the evidence submitted, and the resolution — redacted to protect client identity.

5 pages · 6 screenshots
Policy Violation Detected & Resolved
01
USAPolicy Violation

Policy Violation Detected & Resolved

A product listing was flagged under Amazon policy compliance and removed. We reviewed the case and restored it.

  • Account health review
  • Policy compliance fix
  • Listing reinstated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
4 pages · 5 screenshots
Seller Account Reactivation Success
02
USAAccount Reactivation

Seller Account Reactivation Success

How we resolved a seller account deactivation and successfully restored account access.

  • Deactivation reviewed
  • Appeal submitted
  • Account access restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
6 pages · 7 screenshots
Listing Data Resolution & Catalog Compliance
03
USAListing Compliance

Listing Data Resolution & Catalog Compliance

Resolved listing data errors and restored catalog compliance by aligning attributes and updating the listing.

  • Data conflicts identified
  • Attributes aligned
  • Listing reinstated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
4 pages · 5 screenshots
A+ Content Access Issue Resolved
04
USAA+ Content

A+ Content Access Issue Resolved

While adding A+ Content for a brand ASIN, the system did not recognise brand ownership. We fixed the access issue.

  • Brand ASIN checked
  • Access issue resolved
  • A+ Content applied
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
4 pages · 4 screenshots
Copyright Complaint Resolved
05
USACopyright / DMCA

Copyright Complaint Resolved

Professional DMCA counter-notice support resulting in the Amazon listing being successfully reinstated.

  • DMCA counter notice
  • Complaint challenged
  • Listing reinstated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
DMCA Reinstatement Success
06
USADMCA

DMCA Reinstatement Success

We challenged unwarranted claims, followed the correct process, and got the listings and business back on track.

  • Claim challenged
  • Correct process followed
  • Listings restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
4 pages · 3 screenshots
Disposal Date Extension Secured
07
USAInventory / FBA

Disposal Date Extension Secured

Successfully requested an extension on automated disposal of stranded inventory, giving more time to appeal.

  • Stranded inventory protected
  • Extension requested
  • Amazon approved
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
6 pages · 7 screenshots
Infringement Report — Content Removal Confirmed
08
USAIP / Trademark

Infringement Report — Content Removal Confirmed

Amazon received and reviewed the infringement report; the reported trademark complaint content was successfully removed.

  • Infringement report filed
  • Amazon review
  • Content removed
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Account Recovery — DMCA Challenge Resolved
09
USAAccount Recovery

Account Recovery — DMCA Challenge Resolved

An account-level DMCA challenge was successfully resolved through a structured case strategy.

  • Case strategy built
  • DMCA challenge resolved
  • Account protected
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 6 screenshots
Policy Violation Resolution
10
USAPolicy Violation

Policy Violation Resolution

We identified the root cause, addressed Amazon's policy requirements, appealed, and restored the listing status.

  • Root cause found
  • Policy requirements met
  • Listing status restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Dropshipping Policy Violation Recovery
11
USAPolicy Violation

Dropshipping Policy Violation Recovery

Restored seller-fulfilled offers and recovered the account after a dropshipping policy violation.

  • Issue identified
  • Strategic action
  • Account recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Listing Reinstatement via Strategic Appeal
12
USAListing Reinstatement

Listing Reinstatement via Strategic Appeal

Helping sellers recover deactivated listings through a strategic appeal and compliance approach.

  • Deactivation reviewed
  • Strategic appeal
  • Listing recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 7 screenshots
Trademark Infringement Report Handled
13
USATrademark

Trademark Infringement Report Handled

Amazon received and reviewed a trademark infringement report against a reported product; we handled the response.

  • Report reviewed
  • Evidence provided
  • Case handled
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
From Suspension to Successful Reactivation
14
USAAccount Reactivation

From Suspension to Successful Reactivation

A real case study showing how an Amazon seller account was restored after review.

  • Suspension reviewed
  • Reactivation plan
  • Account restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
10 pages · 13 screenshots
Amazon Listing Reactivation
15
USAListing Recovery

Amazon Listing Reactivation

An in-depth listing reactivation case restoring product availability after removal.

  • Issue identified
  • Corrective action
  • Product reactivated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
4 pages · 5 screenshots
Resolving Listing Block & Restoring Availability
16
USAListing Recovery

Resolving Listing Block & Restoring Availability

Identified the issue causing the listing removal, provided required information, and reactivated the product.

  • Block identified
  • Information provided
  • Product reactivated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 6 screenshots
Listing Deactivated — Root Cause Fixed
17
USAListing Recovery

Listing Deactivated — Root Cause Fixed

A listing was deactivated over a fix-listing issue impacting visibility; we identified the root cause and reinstated it.

  • Root cause identified
  • Corrective action
  • Listing reinstated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Amazon Listing Recovered — DMCA Resolution
18
USADMCA

Amazon Listing Recovered — DMCA Resolution

A successful DMCA resolution case restoring a removed listing through expert case review.

  • Case review
  • DMCA resolution
  • Listing recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Appeal Success — Counter Notice to Approval
19
USAAppeal

Appeal Success — Counter Notice to Approval

From counter notice to approval — protecting rights and reclaiming listing growth through expertise.

  • Rights protected
  • Counter notice handled
  • Listing restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 6 screenshots
Dropshipping Policy Violation Recovery
20
USAAccount Recovery

Dropshipping Policy Violation Recovery

Restoring seller-fulfilled offers and recovering the account after a dropshipping policy violation.

  • Issue identified
  • Strategic action
  • Account recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
6 pages · 6 screenshots
Amazon Listing Successfully Reinstated
21
USAListing Reinstatement

Amazon Listing Successfully Reinstated

From listing removal to successful restoration — root cause identified, corrective actions taken, approval secured.

  • Root cause identified
  • Corrective actions
  • Amazon approval
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Listing Reinstatement — DMCA Counter Notice
22
USADMCA

Listing Reinstatement — DMCA Counter Notice

Helping sellers protect their rights and restore listings with expert support and a proven strategy.

  • Rights protected
  • DMCA counter notice
  • Listing restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
6 pages · 7 screenshots
Seller-Fulfilled Offers Restored
23
USAAccount Recovery

Seller-Fulfilled Offers Restored

We restored seller-fulfilled offers and recovered account performance so the business could keep growing.

  • Issue resolved
  • Offers reactivated
  • Performance recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
DMCA Recovery — Copyright Complaint Resolved
24
USADMCA

DMCA Recovery — Copyright Complaint Resolved

We protect seller rights, handle DMCA counter notices, and get listings reinstated with proven expertise.

  • Rights protected
  • Counter notice handled
  • Listing reinstated
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Listing Recovery Journey
25
USAListing Recovery

Listing Recovery Journey

From complaint to reinstatement — protecting the business, resolving complaints, and restoring listings and sales.

  • Complaint resolved
  • Listing restored
  • Sales recovered
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.
5 pages · 5 screenshots
Listing Reinstatement — DMCA Counter Notice
26
USADMCA

Listing Reinstatement — DMCA Counter Notice

Helping sellers protect their rights and restore listings after a DMCA counter notice was successfully resolved.

  • Rights protected
  • DMCA counter notice
  • Listing restored
Download
Published with client consent · account names, ASINs, case IDs & emails redacted.

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